Personalize the hotel guest experience

We’re delighted to bring you a post today by our friends and partners at Welcome Systems. They provide us with five easy ways to personalize the hotel guest experience using a simple CRM & PMS integration.

By going the extra mile as a hotelier, you’ll create experiences that guests share far and wide. It’s a super-simple yet highly effective marketing strategy; you do what you do best and let guests do the talking. Thanks to the power and reach of social media, their effort alone will ensure your hotel lands in the news feeds of countless potential guests without a penny of marketing spend.

All that’s required is some time and ingenuity. Read more on their blog to discover the how to implement this strategy using five simple steps…