Hyatt solutions portfolio
Cendyn offers a portfolio of solutions designed to help you showcase your properties, create visually engaging sales tools, and close more group business.
Current Customers New CustomersSales Solutions
As partners we work together to address your needs as hoteliers to ensure the best return on every property’s investment. Cendyn’s integration with Hyatt Envision Sales & Catering lets you merge leads directly into Cendyn Proposals, making the creation of personalized, on-brand, and media-rich proposals easy and effective.
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Meet the team
Thamia Nieto
Thamia is Hyatt Corporate’s main point of contact. She primarily focuses on partnership strategy, drives Cendyn’s product roadmap to meet Hyatt’s needs and executes initiatives to deliver value to Hyatt corporate and your property.
Ian Schwartz
Ian ensures your hotel property is maximizing its usage of Cendyn Proposals, Cendyn Catering, eBrochure and eConcierge. He delivers training as well as introduces product enhancements and features. Ian also resolves high priority support tickets for Hyatt.
With you every step
of the way
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Customer Support
This team provides support at the property level acting as your first point of contact for product issues and defects. They also manage your requests for Cendyn Proposals and Cendyn Catering design updates and new user access.
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Customer Success
This pooled account team is ready to answer existing customers' commercial questions about your property's contract and billing, among other topics. They also guarantee a smooth onboarding of your property and act as your first level of escalation on support issues.
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General Inquiries:
Email us at info@cendyn.com
