The new frontier of AI for casinos
With all the buzz about AI, you may be wondering, how can my casino resort or hotel benefit from this new technology?
In this webinar you will learn:
- How PolyAI and Cendyn integrated into Golden Nugget’s technology ecosystem
- How PolyAI deployed a customer-led conversational assistant in just 4 weeks
- How the conversational solution then scaled across more complex use cases with Cendyn
- How Golden Nugget handles 34% of calls without agents
- What results did Brian achieve from the customer experience, revenue and operational perspectives?